It looks like you were able to complete your verification process and you already received the badge. Feel free to reach back to us if you need any assistance going forward, we're here to help.
I am facing the same issue. I have successfully completed verification for a govt-issued ID.
But I'm not able to go through with the video verification call, as I'm constantly being redirected to the Upwork Support page.
Please let me know how to solve this and complete the call.
Please try clearing your cache and cookies or logging in with another browser to complete the process. If you`re still experiencing the same problem after this, let me know. Thank you.
Hello Upwork team,
I have the same problem. After trying many times with both Firefox and Chrome with ad-blockers turned off, I have not been connected for a video chat yet.
Please help to resolve this issue.
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.