Hi. I am also experiencing the same issue.. I've already processed the Id verification but the video verification link always redirects me to your supprot page.. I just want to finish my video verification. Thank you
I'm sorry to hear you haven't been able to start the verification process. Could you please clear your cache and cookies or try using Firefox as a browser when you initiate it?
If the issue persists let us know.
Hi, I'm experiencing the same issue with video verification. I tried on Chrome and Firefox and both did not work. After clicking "Chat now" I get redirected to the support page. Please help?