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annmayn
Community Member

Unable to complete video verification

While attempting to initiate the visual verification, I see this message:

"We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute"

If I continue though, the bot asks me a if I'm ready and then stalls at connecting to upwork member. How do I go about this issue?

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hello Neema,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

Upwork

View solution in original post

1 REPLY 1
PradeepH
Moderator
Moderator

Hello Neema,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

Upwork
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