Jan 26, 2023 02:27:17 AM by Fefe H
My account is suspended and there's a notice at the top of the page with a link to contact customer service. However, every time I click it, it redirects me back to the homepage.
I used the help bot and all the links it gives me to appeal my account also redirects me back to the homepage. What am I supposed to do?
(Please don't suspend this account that I'm using right now... I need this for my full-time job, while my personal account is for my freelancing side gigs.)
Jan 26, 2023 10:10:43 AM by Pradeep H
Hi Fefe,
Thank you for your message. I am sorry to hear about the action taken on your account. Could you please click on my name above this post and send me a private message with the registered email address?
Thank you,
Pradeep
Jan 27, 2023 05:13:27 PM by Fefe H
Dear Pradeep, sorry but I'm unable to find the private message option on your profile.
Jan 27, 2023 07:19:00 PM by Arjay M
Hi Fefe,
Arjay here stepping in for Pradeep. You should now have the option to send a private message and provide the required information.
Jan 30, 2023 05:53:14 PM by Fefe H
Hi Arjay, I have private messaged you and provided the required information. Will you be emailing me or replying to the PM?
Jan 30, 2023 08:08:04 PM by Arjay M
Hi Fefe,
I confirmed that I did receive your message. I have also shared your account information and your concern with the appropriate team for further review. One of the members will be assisting you further via a support ticket. You can access your ticket and coordinate with the team on this page.