I have a current contract with a client. She misunderstood what I told her I'll provide in my proposal. I told her clearly I'll only write a document for her, she thought I was going to do more.
I want to file a dispute because she is not willing to pay anything for what I just provided. Not even partially, which is very unfair to me.
When I come to file a dispute on this active contract (it didn't end, should I end it?) I see a blank screen. Is something wrong with upwork(attached)?