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chaitanyagarg
Community Member

Unable to enter mobile number while setting up direct transfer to local bank account

Hello, 

I am trying to add loack bank account for direct transfer, but when i enter the mobile numer at the end it always shows invalid format. And I have enter my mobile no in all the ways that seem relevant to me according to the format given in the input box. Also once I finish the form and hit next  it detects the invalid format and the page becomes un responsive and I have to fill the whole form again. I think this might be a bug of some sorts. I have enterded my mobile number in the following ways. It would be a great help if you can help as soon as possible, I really need to withdraw my earings due to this lockdown. 

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chaitanya,

 

Please use the format that you`ve shared on the last screenshot but remove the plus sign. The correct format is: (country code) phone number. There's no need to add any signs or additional numbers in the country and don't forget to add space after the brackets. Thank you.

~ Goran
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