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Unable to gain Access after verifying the account ownership

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Ajit J Member Since: Jul 27, 2018
1 of 2

Hello, 

 

I have received an email from upwork to verify my account identity. After that it was showing that my username/email id does not exists. In a later stage, it was also resolved and I have received an email from upwork that my account is active now and I can start bidding. Again after that, I have received an email : 

 **Edited for community guidelines**

After receiving this email, I have completed all the steps, changed the password, changed the security question, enable two step verification and all the details to do as described in the email. Still, I am unable to use my account and it is still displaying that my account is suspended. 

 

Please, Please help me out get rid of the issue, 

 

I am awaiting to get a sooner response at the earliest. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
BEST ANSWER
2 of 2

Hi Ajit,

 

I apologize for the delay in receiving an update. Our team reviewed your account and the information you provided during the verification and your account has already been resumed.

~ Bojan
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