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Re: Unable to load Messages: Websocket is not working.

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Active Member
Md. Shakhawat H Member Since: Apr 2, 2017
21 of 26
If you are using mobile internet connection then switch to broadband or the operation then try again. I solved my issues this way.
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Active Member
Md. Shakhawat H Member Since: Apr 2, 2017
22 of 26
Hello Jay,

Just i have changed the Internet connection and problem is solved. Did you tried this?
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Active Member
Jay T Member Since: Dec 26, 2016
23 of 26

What do you mean changed the internet connection? You change internet network provider? Or just restart the router?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
24 of 26

Hi Jay, 

An agent from the Customer Support Team will reach out to you to help you troubleshoot this issue.


-Avery
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
25 of 26

Hi Jay,

Can you write me a PM with more details about the problem on your end.


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Active Member
Jay T Member Since: Dec 26, 2016
26 of 26

Thanks. But all's good now. Fixed the problem just by restarting the router. Don't know why but it fixed the issue.

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