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antonov_kirill
Community Member

Unable to load messages

I also wrote in support, and I was told that all is well. To clear my cookies and cash.. restart the computer.. I did that too, but nothing helped. The problem remained. Now I need to hand over the project, and I can not contact the customer. Help is needed. All the recommendations from the support service and the instructions I followed did not help.

http://prntscr.com/ka2p5l

2 REPLIES 2
antonov_kirill
Community Member

Hi! 
I can't open the message bar. 
Works every other time. 
It doesn't open at all now.

To the antivirus exceptions added the website link. 
I did the server check as specified in the instructions..

Hello Kirill,

 

Sorry for the inconvenience. I just checked your account and tested. The messages opened up without any issue. Please try again to clear your cache and cookies.

 

Thank you.


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