Unable to load messages

[changyun40]

I was able to load messages 12 hours ago.

And I closed my computer to have a dinner.

But after that, I have been unable to load messages since then.

It says as follows.

Unable to load messages

We’re running a quick test to see why. 

Reload the page to try again.

If the issue continues, visit our Help Center.

The client is sending me messages, but I can only see them by email.

I contact Support team to fix it and tried clearing cookies, installing new browsers, turning off firewall, but none of them worked.

Please help me to fix this issue.

[aocumen]

Hi ChangYun,

I'm sorry if this has caused you any inconvenience. I have followed up your ticket with the Customer Support Team and they should get in touch with you soon to assist you further.