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Unable to load messages

Community Leader
Alexandr M Member Since: Jan 11, 2016
11 of 16

Simply change your ISP (internet service provider).

Community Leader
Alexandr M Member Since: Jan 11, 2016
12 of 16

I have this issue too.  I can't read messages from desktop, and also I can't read them from mobile app.

Looks like this problem lasts for at least 2 days for other freelancers (and several hours for me)..

Any when it will be solved, or at least workarond?

Btw, it was ok 1 month ago.

Community Leader
Alexandr M Member Since: Jan 11, 2016
13 of 16

Looks like I have found workaround - alternative internet connection.

Active Member
Pyotr S Member Since: Jul 10, 2018
14 of 16

Tell me more, please.

Community Leader
Alexandr M Member Since: Jan 11, 2016
15 of 16

I've not tried it on desktop, but on mobile i simply switched off wi-fi, and it connected to cellular network, than upwork app loads messages well.

Actually I had some issues with my internet provider for last 2 months... Sometimes it does not load some websites. And for last month I think from time to time to use vpn for all my internet connections, but still not decided. 

Active Member
Carsten P Member Since: Jan 23, 2019
16 of 16

In case someone still has this issue - as I did - what helped me was to install beta version of Upwork (this version won't even load because it says "no internet connection" - when I click "check connection", everything shows up okay though).

Then I didn't deinstall this version, but installed the regular version right away. Then everything worked all of a sudden.

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