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Unable to load messages

darrenwall74
Community Leader
Darren w Member Since: Sep 20, 2015
11 of 98

Hi,

 

I'm experiencing issues with the messaging section of the site.

 

I have attached an image of what I see.

slivaniou
Community Leader
Stella L Member Since: Jun 23, 2015
12 of 98
Me too!
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
13 of 98

Hi everyone, 

 

I can confirm that we had an issue earlier that has since been resolved. Could you please try clearing your cookies, and let us know if the issue persists for you?


~ Avery
Upwork
growmyretail
Ace Contributor
Pieter B Member Since: Apr 2, 2020
14 of 98

The messaging function is broken. it does not load at all. I opened a thread about this 30 mins ago. 
it stays stuck and I just lost my interview when in the middle of pulling the trigger of hiring.
Thanks.

eleanorruse
Active Member
Eleanor R Member Since: Apr 21, 2020
15 of 98

Messaging has been buggy for a while and now it's completely broken for me. 

eleanorruse
Active Member
Eleanor R Member Since: Apr 21, 2020
16 of 98

Just to help troubleshoot this further. I can access my messages using my app on my mobile phone. On a web browser on my PC it's not accessible and my freelancer can only access via her phone - her laptop isn't allowing access to messages either.

growmyretail
Ace Contributor
Pieter B Member Since: Apr 2, 2020
17 of 98

The website does not work when opening tab on messaging. It refreshed itself and now its stuck. 
Right in the middle during an interview and intense talk with for a job. Right in the middle of my responses to much-needed info for the client.

APP also does not open messaging. 

31604d61
Active Member
Dominik N Member Since: Apr 21, 2020
18 of 98

I'm having the same problem here 

andreag22
Community Leader
Andrea G Member Since: Mar 2, 2020
19 of 98

Same here, a client is messaging me and I have not been able to answer, and I pride myself in being available for my clients. This is very frustrating but I think we can reply via the email notification we get, I am going to try that!

xrmsquared
Ace Contributor
Anthony W Member Since: Nov 25, 2016
20 of 98

For me:

 

- Messages not loading in the browser (tried Firefox & Chrome on MacOS El Capitan)

 

- Messages are loading in the Desktop app (again, El Capitan).

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