Not Loading on Android APP
Not Loading on iOS iPhone Pro Max 11
Not Loading Mabook Pro Catalina
And browsers Brave, Chrome and Edge (although that last one was on Paralell Desktop Windows on Mac)
Most clients or prospects do not have the Desktop app, so that is already a step too far for them.
Absolutely ridiculous. I have seen my client going on and off on Upwork. But if the platform fails, they are discouraged by even considering hiring here. Let alone that most employers post the same job on different channels.
Ridiculous that their own infrastructure is failing on APP and Desktop version, when they are already double edging from Client & Freelancer.
Pisses me off in important moments when you're in the middle of an interview and for all you know he will just hop to another platform to get straight answers or hunting for someone else.
I have merged your thread to this master thread, and would like to confirm that we had an issue earlier that has since been resolved. Please try clearing your cookies or using a different browser to see if the issue persists.
If you are still experiencing the same issue, please don't hesitate to reach out and our team will assist you further.
I'm able to getting message room work by clearing cookies on my chrome, and don't have problem with the desktop apps, but still unable to open message room on my android apps, I was afraid my client have the same problem too, since he is not answering my message.
Hi, now I can open the message room from my android apps by clearing cache the upwork apps, but the https://support.upwork.com/hc/en-us/articles/219064608-Troubleshoot-Mobile-App dont mention about it in there. I think you should put it in there. Thanks.
We apologize for the interruption, Cherry Joy Diane. Our technical team is already aware of the issue with loading Messages and is working to have it fixed as soon as possible.
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