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Unable to load messages

bestcoverdesigns
Ace Contributor
Aleksandar J Member Since: Mar 21, 2019
31 of 98

Hi,

When I try to open messages, they cant be loaded. I attached screeshot below.
The loading process is never ending.


umeed_16
Active Member
Hussain W Member Since: Mar 21, 2017
32 of 98

I am facing the same issue.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
33 of 98

Hi Aleksandar, and Hussain, 

 

We had an issue earlier that has since been resolved. Please try clearing your cookies to see if the issue persists. 


~ Avery
Upwork
cekling3d
Active Member
Rudi S Member Since: Oct 14, 2019
34 of 98

Hi, I'm still unable to load the message room from my android apps.

kerease
Active Member
Kerease G Member Since: Apr 21, 2020
35 of 98

This is getting to be a very costly mistake in not being able to open Messages when we are asking all clients to send everything through Message.  I have done regular Chrome screen, was having to use Incognito screen and now that doesn't work eithr. Can't find this uBlock origin extension - so that is no good, and hitting a language problem when I call in.  Money out the door! Broke this week I can see.

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
36 of 98

Hi Kerease, 
I have merged your thread to this master thread and would like to confirm that we had an issue earlier that has since been resolved. Please try clearing your cookies or using a different browser to see if the issue persists. 

If you are still experiencing the same issue, please don't hesitate to reach out and our team will assist you further.


~ Avery
Upwork
0dcaf082
Active Member
Jennifer B Member Since: Apr 21, 2020
37 of 98

Hi, our messages room will not load. Is there a system error or something wrong with my account? It is just a loading green circle on a white screen.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
38 of 98

Hi Jennifer, 


Does the issue persist when you try to clear your cookies


~ Avery
Upwork
bubbledeveloper
Active Member
Jacob L Member Since: Apr 21, 2020
39 of 98

Hello,

 

My messages page, https://www.upwork.com/messages/rooms is not working at all.

 

Every other page on Upwork works except for that one.

 

This is an essential page for me in order to continue tasks for clients.

johannahauter
Active Member
Johanna H Member Since: Feb 15, 2020
40 of 98

Hello, 

 

Since this afternoon, I'm unable to load my messages on Chrome and on my phone. The wheel is spinning endlessly. The only way I can read them is through the desktop app. Is there anyway I can fix that? 

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