Hi Jacob and Johanna,
Could you please try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem after this, let me know. Thank you.
Please follow the instructions I shared in my previous post:
I'm using the desktop app on my computer (which still works)
the Upwork website on my computer as well on Chrome which doesn't work
and the mobile app which doesn't work either.
I can load all pages on my Chrome browser (sometlimes slowly) but, since yesterday, the messages page does not load on that browser. Does anybody know of this problem happeing recently or a bug?
Federico and others,
Could you please try the troubleshooting steps I've shared on this thread earlier? Let us know if that still doesn't fix the issue you're expereincing with messages.
Valeria K wrote:
If you're still experiencing issues with loading your Messages, could you please follow the steps in this help article to make sure WebSocket isn't blocked by any extensions or software and the connection is stable. In addition to that you may also clear your cache and cookies or use a different browser. Please, let us know if that doesn't help with loading Messages.
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