Hi Julie and others,
Could you please try clearing your browser's cache and cookies and accessing your Messages again? Our engineers have recently released a fix for this issue but it needs you clearing cache on your end in order to work.
Thank you and we apologize for the inconvenience.
I have this issue too. I can't read messages from desktop, and also I can't read them from mobile app.
Looks like this problem lasts for at least 2 days for other freelancers (and several hours for me)..
Any when it will be solved, or at least workarond?
Btw, it was ok 1 month ago.
I've not tried it on desktop, but on mobile i simply switched off wi-fi, and it connected to cellular network, than upwork app loads messages well.
Actually I had some issues with my internet provider for last 2 months... Sometimes it does not load some websites. And for last month I think from time to time to use vpn for all my internet connections, but still not decided.
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