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Unable to load messages

heynewt
Active Member
Robert N Member Since: Aug 22, 2017
1 of 4

 

Upwork will not load messages on my browser.  I've tried Chrome and Edge and deleted all cookies.  I get the spinning wheel and the notice "Unable to load messages".  It never resolves. 

 

I am able to get them on the Upwork app on my iPhone, but I need to use this on my desktop.  Otherwise Upwork in Chrome works fine.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Robert,

 

Could you please confirm if you`re experiencing the same problem when you`re logged in via another internet connection? Thank you.

~ Goran
Upwork
heynewt
Active Member
Robert N Member Since: Aug 22, 2017
3 of 4
I'm in an office. I cannot log in on my desktop from another internet
connection.

I've seen many other people post about this problem from 2 years ago. If
there is an issue with a particular ISP (mine is AT&T) that's not the ISP's
problem, it's Upworks. It's incumbent upon Upwork to make their site work
with common ISPs.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Sorry to hear you are having issues with Messages, Robert.

 

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them.

 

Thank you!

~ Bojan
Upwork
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