Unable to log hours

[cloerisar]

Hello, i have an open contract that started on the 18th March, i have done over 30 hours and i have tried to close the contact for payment, it hasnt let me log any hours at all and i have sent the work over, im wondering if this will stop me from getting paid?

[gilbert-phyllis]

On hourly contracts you must log the hours each week, whether manually or using the desktop time tracker. You cannot log hours for a work week that has already ended. If that is what happened, then you need to arrange with your client to pay you via a bonus. Hopefully, your client is honest and willing to comply. Going forward, you need to be sure you understand how the platform works to avoid wasting time and losing money.