Anyone here can tell what should I do? Here's a thing, I didn't use my account for 6 months after giving birth. Then when I decided to work in Upwork, I cannot log in anymore. I tried to change my password but it says "verify email then it sends me link to follow, unfortunately it sents to log in a new profile account. Now, I'm having a double account, still cannot access my old account. Below is my old profile link from my friend profile when we were both hired in a same campaign.
**edited for Community Guidelines**
Alma A. Malenab
After you click on "Forgot password" link, on the next page please make sure you enter the email address you registered for your original account that you are trying to get access to. Also, please be aware that creating duplicate accounts or sharing login information is not allowed.
If you need additionally assistance, please contact Customer Support.
Thanks for your assistance but I already did that, it's just lead me to create another account which I didn't mean to. What I want is for me to be able to log in in my old account. I tried to resend when it says verify your email but it shows email address already in use, I used another email but it's still I'm having a hard time to log in. I'm wondering what is the easiest way to access my old account.
Alma M. Malenab
In order for you to restore access to your old account, you need to have access to the email address that account was associated with. You will need to enter that address into this field:
Once you do, you will get a message in that email address with the link to change your password.
Recently, we hosted an event with Upwork's Engineering Lead, Mike Maietta. In this event, we introduced this new tool, and Mike demonstrated how to use it and answered questions.Learn More
Upwork partnered Red Bay Coffee and artists commissioned from our own platform to bring the Wake and Make blend to life. We asked the creatives to share their freelancer journeys.Learn More
Virtual Talent Bench enables you to easily discover and connect with talent. Learn more about building custom lists of talent, adding tags, notes, and more to move your business forward.Learn More
Loom addition in messages provides more ways to easily communicate and share information on Upwork!Learn More