cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to login desktop app

e10bc1ee
Active Member

Hello i am unable to login my account desktop app, tried in both laptops windows and mac? Could any one help me out

ACCEPTED SOLUTION
g_vasilevski
Community Manager
Community Manager

Hi Jhaman,


Could you please share a screenshot of the error you`re receiving on your end? Thank you.

~ Goran
Upwork

View solution in original post

3 REPLIES 3
g_vasilevski
Community Manager
Community Manager

Hi Jhaman,


Could you please share a screenshot of the error you`re receiving on your end? Thank you.

~ Goran
Upwork

View solution in original post

I am also unable to login - error message reads, "an unknown error has occured". I have already tried all the troubleshooting tips, including disconnecting my google account, and have uninstalled and re-downloaded/installed the app multiple times (restarting my computer in between). Help!

 

**Edited for community guidelines**

Hi Danielle,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS