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e10bc1ee
Community Member

Unable to login desktop app

Hello i am unable to login my account desktop app, tried in both laptops windows and mac? Could any one help me out

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jhaman,


Could you please share a screenshot of the error you`re receiving on your end? Thank you.

~ Goran
Upwork

View solution in original post

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jhaman,


Could you please share a screenshot of the error you`re receiving on your end? Thank you.

~ Goran
Upwork

I am also unable to login - error message reads, "an unknown error has occured". I have already tried all the troubleshooting tips, including disconnecting my google account, and have uninstalled and re-downloaded/installed the app multiple times (restarting my computer in between). Help!

 

**Edited for community guidelines**

Hi Danielle,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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