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Unable to login desktop app

e10bc1ee
Active Member
Jhaman D Member Since: May 5, 2020
1 of 4

Hello i am unable to login my account desktop app, tried in both laptops windows and mac? Could any one help me out

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 4

Hi Jhaman,


Could you please share a screenshot of the error you`re receiving on your end? Thank you.

~ Goran
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View solution in original post

d_m_anthony
Active Member
Danielle A Member Since: Jul 17, 2020
3 of 4

I am also unable to login - error message reads, "an unknown error has occured". I have already tried all the troubleshooting tips, including disconnecting my google account, and have uninstalled and re-downloaded/installed the app multiple times (restarting my computer in between). Help!

 

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Danielle,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
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