Unable to pay through Direct Contract

[imedch]

Hi,

I created a Direct Contract and sent it to a client in order for it to be accepted.

When the client tried to procees the payment he got this error in image:

Note that his card is valid and use it frequently, so should be no issue related to the informations card.

Kindly help me with issue .

Thanks

[BojanS]

Hi Imed,

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

Thank you.

[imedch]

Hello everyone,

I just want to know if my account is verified ? A client couldn't pay me through Direct contract. So it comes to my mind maybe my account not yet verified.

Thanks

[g_vasilevski]

Hi Imed,

I can see that you're communicating with our team on your ticket. Feel free to follow up directly on your ticket with any additional questions you may have and our team will assist you further. Thank you.

[imedch]

Indeed. Thanks Mr Goran.
I am still waiting for a response though, on the ticket.

Otherwise, could you confirm me this one, at leat am sure about it !

[g_vasilevski · Accepted solution]

Hi Imed,

Your profile is accepted and you will not have any problems in receiving your earnings or getting paid on the contracts that you will work on. Thank you.