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ken796
Community Member

Unable to receive payment

Hello,

I am experiencing two issues.

 

1. Its been 10+ hours that I cannot view my contract, and neither can the person that offered it to me. The page fails to load, and as a client I am unable to receive payment. 

 

2. I now get an error message when trying to log into Upwork. 

Screenshots with errors attached. Kindly advise.upwork error.png322765188_921014079311319_1619914044033674887_n.jpgerror page upwork.png

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Kenneth,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

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