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Unable to submit proposal for a job

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Active Member
Nurzhan A Member Since: Oct 5, 2017
1 of 11
Just as stated above I'm unable to hit Job Proposal button as it's in a disabled grayed out state.
Also I'm getting this kind of message at the top of every page:
"Financial transactions for Solnur Karim (14340707) have been limited. Please check your email for additional information or contact customer support."
Any thoughts to what the reasons could be?
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Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
2 of 11

What happened after you checkled your email and contacted Support? What did they tell you why your account was suspended?

View solution in original post

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Active Member
Nurzhan A Member Since: Oct 5, 2017
3 of 11

Seems the reason was a temporary hold on account made some time ago due to the absense of video chat account verification. Thanks for the help anyway.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 11

Hi Solnur,

It looks like you were able to access the chat and communicate with the agent to verify your profile. The team will update you about the status of your account via the ticket shortly.

Thank you!

~ Valeria
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Active Member
Muhammad T Member Since: Jan 25, 2018
5 of 11

why submit proposal button is unable for me ...

please help me 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 11

Hi Muhammad,

 

We'll check with the team regarding the status of your account and update you as soon as possible.

 

Thanks!

~ Valeria
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Active Member
Theone G Member Since: Mar 5, 2018
7 of 11

Can I get help with this also?  I am unable to select "Submit a Proposal" on the client's project.

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Active Member
Nurzhan A Member Since: Oct 5, 2017
8 of 11
Just ask tech support. In my case I had to verify my account.
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Community Guru
Nina K Member Since: Nov 29, 2017
9 of 11

Hi Theone,


An agent has reached out to you regarding your ID, please go ahead and address the ticket for next steps to take. You can access the ticket here, thanks!

~Nina
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Active Member
Sumathi H Member Since: Aug 12, 2020
10 of 11

I am unable to submit the proposal to do job. Please how can this be rectified.

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