Unable to submit proposal

[#1]

Hi I received an email yesterday that my profile is already live, but the Submit a Proposal button is grayed out. I tried clearing cache, using Chrome and Mozilla, using incognito, but issue still persists. Please help. Thank you

[#2]

Hi Katrina,

Our team just reached out to you via ticket to assist you further with your account. You can access your tickets Here and follow up with any additional questions you may have. Thank you.