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kishenr
Community Member

Unable to un-suspend my account

Hello —

 

My account seems to be suspended with the following message: Your financial account has been suspended due to issues with payment methods on file. Please update payment methods to restore full functionality to your account.

 

I've clicked on the link to update my payment methods and done so, but the suspension does not go away. Please help me resolve this issue.

 

Thanks!

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Kishen,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us

~ Bojan
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