Unable to update employment history

[#1]

Seeking your assistance as I'm unable to update/add employment history.

I'm getting an error "Failed to persist the employment entry. Please try again later.

I already tried using incognito and got the same error. Please help.

[#2]

Hi Rei,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[#3]

Hi Pradeep, got the same error I also used a different browser

[#4]

Me too. Got the same problem. Even when I switch to a different browser. Kindly help please.

[#5]

Hi Reyman,

Have you tried clearing your browser’s cookies? If the issue persists, could you please share the following information so we can forward it to our team to investigate further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#6]

Hi! I'm having the same issue here.

[#7]

I also got similar error with updating my profile, is this matter fixed on your end?

[#8]

Hi Kent,

Thank you for reaching out to us. Could you please share a screenshot of the error message you receive on your end so that we can assist you further? 

[#9]

Hi Nikola, I'm still getting an error, even though I cleared the cache and cookies and used a different browser. 

[#10]

Hi Rei,

Could you please share a screenshot of the error message you receive on your end so we can assist you further? 

[#11]

Hi Nikola here's the screenshot of the error. 

[#12]

Hi Rei,

Thank you for providing a screenshot. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[#13]

I also encounter the same issue. Can you please assist me with this? thanks

[#14]

Hi Sidney,

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#15]

- Google Chrome


- Android 12 (phone) ; Windows 11 pro (laptop)

[#16]

Hi Sidney,

Thank you for sharing the information. I'll have one of our customer support agents reach out to you directly to assist you further. 

- Pradeep