Unable to update the skills

[umerkarzansoftr]

I am unable to remove or update skills from my profile. Whenever I update or remove my skills they appear to be updated but after the page refresh, it is again reverted.

I have tried on different browsers after clearing the cache (Chrome, Mozilla Firefox).

[JoanneP]

Hi Muhammad Umer,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

[eceb54ad]

Hi Joanne Marie,

I am facing the same issue from last one week, can you please help?

[759e32fa]

Hi Satyen,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[bhadresh_sutaria]

Hello Joanne Marie 

I am also facing same issue while updating skill 

There was an error loading this page: error [73e8996d1cff8b05-SEA, 73e8996d1cff8b05-SEA]. Contact Upwork Support for more information.

https://prnt.sc/DZLgAg41pLIA

Can you hell?

Thanks in advance!

[PradeepH]

Hi Bhadreshkumar,

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you,

Pradeep

[3343ddb4]

Hey Joanne,

Im facing the same problem.

"Failed to update your skills".

I tried clearing the cache, uninstalling and installing the app again, logging out and logging in again but all in vain. Kindly help me out too

[759e32fa]

Hi Haseeb,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[d1685498]

Hey Annie Jane B,

Im facing a similar issue as well. I have tried deleting my previous skills but it is not getting removed. I have also tried a different browser and cleared cache but the skills that i want to delete are still there. 

And sometimes im also receiving this error : 'There was an error loading this page: error [73e8996d1cff8b05-SEA, 73e8996d1cff8b05-SEA]. Contact Upwork Support for more information.'

[759e32fa]

Hi Asad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.