Aug 10, 2022 02:43:53 PM by Muhammad Umer N
I am unable to remove or update skills from my profile. Whenever I update or remove my skills they appear to be updated but after the page refresh, it is again reverted.
I have tried on different browsers after clearing the cache (Chrome, Mozilla Firefox).
Aug 10, 2022 04:58:10 PM by Joanne P
Hi Muhammad Umer,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Aug 13, 2022 12:51:31 AM by Satyen R
Hi Joanne Marie,
I am facing the same issue from last one week, can you please help?
Aug 13, 2022 02:42:37 AM by Annie Jane B
Hi Satyen,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 21, 2022 08:51:38 PM by Bhadreshkumar S
Hello Joanne Marie
I am also facing same issue while updating skill
There was an error loading this page: error [73e8996d1cff8b05-SEA, 73e8996d1cff8b05-SEA]. Contact Upwork Support for more information.
Can you hell?
Thanks in advance!
Aug 21, 2022 11:57:26 PM by Pradeep H
Hi Bhadreshkumar,
Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
Thank you,
Pradeep
Aug 22, 2022 11:08:52 PM by Haseeb M
Hey Joanne,
Im facing the same problem.
"Failed to update your skills".
I tried clearing the cache, uninstalling and installing the app again, logging out and logging in again but all in vain. Kindly help me out too
Aug 23, 2022 01:20:57 AM by Annie Jane B
Hi Haseeb,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
Aug 23, 2022 01:29:45 AM by Asad A
Hey Annie Jane B,
Im facing a similar issue as well. I have tried deleting my previous skills but it is not getting removed. I have also tried a different browser and cleared cache but the skills that i want to delete are still there.
And sometimes im also receiving this error : 'There was an error loading this page: error [73e8996d1cff8b05-SEA, 73e8996d1cff8b05-SEA]. Contact Upwork Support for more information.'
Aug 23, 2022 04:02:15 AM by Annie Jane B
Hi Asad,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.