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e_hajjaj
Community Member

Unable to upgrade membership using available balance

I wanted to upgrade my membership using my balance, but it seems I'm not able to upgrade it by paying money from available balance. It prompts an option to use a Credit Card or Paypal but not my balance.

 

Any solution ?

 

Thank you

1 REPLY 1
PradeepH
Moderator
Moderator

Hello Elhassan,

 

You can upgrade your membership using your balance but you will need to add your billing method during the initial set up to enjoy uninterrupted membership in the future in case there is no available balance to renew your membership.

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