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Unable to upgrade my membership account.



Hope you guys are doing great.


I have added my payment method and want to upgrade my membership account, still not successful.

Please help me to upgrade my account to premium membership so that I can enjoy working at Upwork.

My connects are about to finish.


Waiting for your kind response.


Best Regards


Community Manager
Community Manager

Hi Waseem,


Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.


Thank you.

~ Aleksandar

help please i cant upgrade to premium it doesn't let meUpwork Settings.png

Hi Marisa,


Could you try to log in via Chrome or Firefox to upgrade your membership plan? Thank you.

~ Goran

Did you add payment method already?
Once you added a billing method to your account, it need to be verified
before you can make any payments on Upwork. It usually takes one or two
days for the verification to be completed, afterwhich you'll be able to
upgrade your membership plan.
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