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igrmian
Member

Unable to upload Verification ID

I am unable to upload verification, get this error "We had some trouble verifying your ID"

Screenshot attached.

3 REPLIES 3
djondinium
Community Manager
Community Manager

Hi Ghulam,

 

Thanks for reaching out to us. Could you please try uploading your ID one more time? Please let us know if the issue persists.

 

Thank you.

~ Aleksandar
Upwork

Yes, I've tried several times and getting the same issue each time.

Hi Ghulam,

 

Could you please re-take the image of your ID and before submitting it for the review please make sure that all the requirements for the screenshot you share are fulfilled.

 

Thank you.

~ Bojan
Upwork