Mar 1, 2022 05:53:17 PM by Gopi P
Please check my Legal Taxpayer Name. Now I verified the legal name and PAN number. Please check and approve.
Solved! Go to Solution.
Mar 1, 2022 10:15:23 PM by Avery O
Hi Abdul,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
Oct 9, 2023 07:47:36 AM by Sajiya S
Hello,
I am trying to verify my tax information from last 15 days but its still not verified. The red line saying 5% tds will be cutted if you dont verify your pan card still appears. What should I do? how can I know if its verified or not. Please help me. I have opened this ticket before and there were reply which I followed but still its not verified.
Oct 9, 2023 08:19:07 AM by NikolaS N
Hi Sajiya,
Thank you for following up. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page. Please consider following up on the ticket so that our team can assist you further.
Oct 11, 2023 05:55:29 AM by Sajiya S
I know he replied that why I mentioned that I followed the helpdesk guide but still its not verified. My works are pending I am not applying just because of this.
Oct 11, 2023 07:03:58 AM by NikolaS N
Hi Sajiya,
If you need further assistance it is best to respond to your ticket directly so that our team can assist you accordingly.
Oct 12, 2023 06:36:53 PM by Sajiya S
Oct 12, 2023 09:01:49 PM by Pradeep H
Hi Sajiya,
I checked your account and noticed that we are unable to verify your PAN due to a name mismatch. As mentioned by the support agent, we verify your PAN against government records to make sure it is accurate and valid. Make sure that the name on your PAN matches the name on your Upwork account. That said, please update your name on the Upwork account to match the details on the PAN.
- Pradeep
Oct 24, 2023 02:47:22 AM by Sajiya S
When the helpdesk first notify me to correct my name. I corrected at that time without wasting any time. Still its same. I am getting new contracts and in this phase if I got tds for 5%. It would be bad for me.
Oct 24, 2023 03:44:44 AM by Annie Jane B
Hi Sajiya,
I'm sorry to hear about that. It would be best to continue coordinating with our support team as they can advise you best on what steps you need to take next. You can access your support tickets here.
Oct 7, 2023 11:03:05 PM by Yash N
I provided my PAN card information, so why did WHT deducted was 5% of my earnings after I submitted this information?
Nov 24, 2023 01:27:46 AM by Shivam P
After uploading a valid pancard in my tax information upwork india deducting 5% of tds
Nov 24, 2023 02:43:25 AM by Pradeep H
Hello Shivam,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep
Dec 1, 2023 07:33:26 AM by Rajwinder K
I linked My AAdhar with PAN in NOvemember. I m still charged 5% TDS . What i can do so that TDS will be 1% .Please suggest if any one knows
Dec 1, 2023 08:51:31 AM by Rekha S
Did you add your PAN details and address in the tax menu in your profile?
If you did, then the TDS will reduce to 1% from the time the details are saved.
Dec 1, 2023 09:00:29 AM by Luiggi R
Hi Rajwinder,
I can see that you're communicating with the support team directly. Please continue to do so and don't hesitate to follow up if you have questions.
Dec 30, 2023 09:09:39 PM by Azaj P
Although I have submitted my PAN card detials I still get the suggestion to update my pan card. Moreover, the comission deducted is more.
Jan 21, 2024 10:45:06 PM by Neha C
I have added a billing method a week ago but that still not activated, what should I do to check the problem or to get it activated?
Jan 22, 2024 01:51:32 AM by Pradeep H
Hi Neha,
Thank you for your message. If you are referring to the payment method, I see that your payment method is already accepted. Please update the Tax Information page to activate your payment method.
- Pradeep
Jan 25, 2024 07:59:52 PM by Abhay B
So i have read details on upwork forum that i will be taxed 1% from April 1, 2021 if i have PAN or an Aadhaar number linked in my profile else 5%. I have currently linked the PAN Number in my tax info but still got charged 5% for my last 2 projects. I am confused what to do. Also i am paying GST Fees for every milestone even though i have mentioned in my profile that i don't have GSTIN. Can anyone please help me with this topic? Thanks in advance.
Jan 25, 2024 08:58:28 PM by Pradeep H
Hi Abhay,
As a business operating in India, we have to follow the tax laws of the country. This means we need to collect GST on Upwork services and pay it to the government. However, if you provide us with a valid GSTIN, we can exempt you from this tax.
I will share your report with our team to check your TDS charges and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
- Pradeep
Feb 5, 2024 09:18:35 PM by Saeed S
Can you plz why i have charge with 5% even after verification of PAN completed
Feb 6, 2024 12:31:57 AM by Joanne P
Hi Saeed,
We withhold a 5% tax if you have not provided a valid PAN or have not linked it to your Aadhaar number by the Indian government’s deadline. When I checked it looks like you've selected the 'I don't have a GSTIN.' This means that Upwork collects GST on specific transactions. You can check this here. You can check this page for more information.
Feb 6, 2024 10:12:20 AM Edited Feb 6, 2024 10:28:18 AM by Saeed S
Hi Joanne,
you are mixing 2 different things here.
My PAN is verified so my hourly invoice should not be charged with 5%. It should be 1%
and regarding GST which I don't have - GST is already charged with 18% on service fee.
It is some issue with the system instead of 1 % i have been 5%.. plz correct it with payment team
for your reference-
To be compliant, Upwork will begin charging goods and services tax (GST) in India in November 2023. GST applies to many digital service purchases that Upwork supplies, such as the purchase of Connects, service fees, and membership fees. GST does not apply to freelancer or agency services or income earned from completing those services.
Feb 6, 2024 12:49:04 PM by Luiggi R
Hi Saeed,
I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.