Unable to verify your Tax ID number on Upwork

[#1]

Please check my Legal Taxpayer Name. Now I verified the legal name and PAN number. Please check and approve.

[#2]

Hi Kaartik,

Thank you for reaching out to us. Any payment before your PAN was approved will have the 5% tax deduction and any payment moving forward will have 1% since the PAN has been approved already.

[#3]

I've edited my PAN card details (India) and it's been verified too. Yet, 5% WHT has been deducted from my recent work instead of 1%. Can someone help me with this issue, please?

[#4]

Hi Tanay,

Thanks for bringing this to our attention. I've escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#5]

Hello,

              I have filled all my Tax details but still message is displayed to update my TAX info. Past two months i filled several times and all my TAX details shows Completed, but still i am getting message to fill TAX and even upwork charges me 5% tax. Can anyone please help me.

Thank you

S.Claintin Raj

[#6]

I have added my PAN number along with completing all the related tax information.
Even after the status being shown as 'Completed', I am still receiving 5% dedcuted payments.
Please look into it and guide me on how can I start receiving payments with 1% TDS and if I can get back the 4% that was withheld on my previous payments.
Thanks.

[#7]

Hi Hemil,

Apologies for the delay in responding to your post. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep

[#8]

Hi

I added my PAN details almost 3 months ago

As per my findings after adding PAN details, the withholding tax deduction will be 0.75%, but Upwork still deducts 5% from my earnings.

Please help, and if I am correct then I want to request a refund for the extra deduction.

[#9]

Hi Parth,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#10]

Hi Team,
My Tax information has been verified a while back but i am still getting a 5% WHT on my payments.
Can you please look into this. 
Thank you,
Sreekar

[#11]

Hi Yerramalli,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#12]

Hello Team,

I added the PAN card of the agency but I can't see the tax submitted on behalf of the agency PAN card. Upwork cuts 1% if a PAN card is added. I have already added agency PAN card and upwork started to cut 1% also but I can't see the submitted tax at our indian government tax portal. Does Upwork submit the tax per quarter or per week ( when the transaction happens) ?

Thank You!!

[#13]

Hi Neetu,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#14]

Hi Neetu,

I understand you query.

You can check 1% deductions on your agency Pan Login Account.

When you login from your Agency pan on ITR Login portal then you can see the deductions.

Regards,
Anmol Verma

[#15]

Hi,

I am going to add my Local Bank transfer details for My Agency on upwork.

I have opened current account on the behalf of my Agency Name.

The issue is which Name and PAN should be enter in the fields for agency account Get paid option. See screenshot attached.
I don't know what should be enter in the "First Name" "Last Name" and "Name On Account" and "Pan Number" fields.

Is my personal name should enter their or my agency name?
and Which Pan number should be enter their my or agency PAN?

I want all the PAN transactions only should come on agency PAN.

Please let me know.

Thanks Everyone!

**Edited for Community Guidelines**

[#16]

Hi Anmol,

Thank you for reaching out. Since you already have PAN details for your agency, please use them for your agency tax information. Once your PAN has been verified by our Tax Team, succeeding payments that you'll have will then be subjected to just 1% instead of 5% withholding tax.

[#17]

Hi Annie,

And what about the names in the form fields? I have also asked that naming query as well.

Can you please check and revert the same?

Have you checked screenshot?

Thanks!

[#18]

Hi Avery,
I am facing the same problem I have updated my PAN way back and finished 2 contracts and third is in progress, but still upwork withholds 5% for every transaction, I tried raising an isssue but that page dose not even work, and I dont know where to complain how to reach out, can you please help

[#19]

Hi Rahul,

Thank you for reaching out to us. I checked your account and it looks like the PAN details you submitted last September were rejected due to formatting error. You resubmitted your PAN details last 17th of October and this time, it was accepted. 

Please keep in mind that the withholding tax of 1% will only apply to your earnings after your PAN has been verified hence your previous earnings were still subjected to 5% tax.

[#20]

Hi Annie,

Thanks for the update, now since my PAN details are accepted, can I expact any payment received after 17 Oct to have only 1%  withholding, also previously deducted 5% will be reflected in my Income tax  

[#21]

Hi Rahul,

Yes, that should be the case in your future earnings.

[#22]

Hello Upwork team,
Greetings.

I already added my PAN card but I am still receiving this message. Is there an issue with my PAN card or other? Can you please check and help me with this?

Thanks & Regards.

[#23]

Hi Shanti,

I took a closer look at your account and can also confirm that your Tax Information has been completed. Nothing to worry about; as long as a new W-8BEN/W-8BEN-E form is filled out completely and validly, we are not required to withhold U.S. income tax.

Please try clearing your cache and cookies or use a different browser. Then log back into your account and see if the prompt still appears. Let us know if you need further assistance.

[#24]

Thank you

[#25]

Hello, 
I am trying to verify my tax information from last 15 days but its still not verified. The red line saying 5% tds will be cutted if you dont verify your pan card still appears. What should I do? how can I know if its verified or not. Please help me. I have opened this ticket before and there were reply which I followed but still its not verified. 

[#26]

Hi Sajiya,

Thank you for following up. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page. Please consider following up on the ticket so that our team can assist you further.