Mar 1, 2022 05:53:17 PM by Gopi P
Please check my Legal Taxpayer Name. Now I verified the legal name and PAN number. Please check and approve.
Solved! Go to Solution.
Mar 1, 2022 10:15:23 PM by Avery O
Hi Abdul,
The TAX ID (PAN) status is under "Pending Verification" until we have a manual verification for PAN. Once you enter a PAN number, you will automatically get a reduced withholding tax of 1% regardless of the PAN "Pending Verification" status. There is no further action needed on your end.
Jul 9, 2024 11:42:10 PM by Aishwarya V
Hi, Pradeep. I have never had an issue with this filing for taxes. The way my name is on my account is the way it is on my bank account, Passport, and Aadhaar. The way my name is in my tax info is as it appears on my PAN. This has never been an issue. It's obviously the same name and person just one name has the surname in front and it's an initial.
Jul 26, 2024 01:17:55 AM by Aishwarya V
Hi Pradeep, I figured out the problem. The PAN card needed to be linked with my Aadhaar card. I have now done so. Can an administrator again manually review my tax information to confirm it, please? Thanks.
Jul 9, 2024 05:16:14 AM by Anandg K
I am also facing a same problem. My PAN has been added and verified by Upwork before I starts freelancing job. But still upwork charging 5%. Can someone help on this.
Jul 30, 2024 11:17:06 PM by Jay V
I completed all the information required for tax verification and provided all the valid information, but Upwork deducted 5% of WHT from my payment.
Not able to figure out the problem.
Aug 1, 2024 09:25:34 PM by Panchadev C
Hello Community!
I've been noticing for so long that Upwork has been keeping 5-6% of withholding tax (Indian Resident) although I have supplied authorized PAN Details to Upwork. So, why is Upwork keeping this money in the name of the Withholding tax though PAN details are provided? Is the withholding money something that we can get back? If yes, how?
Please help me understand withholding tax and how can we get back if we can. If not, why can't?
Thanks,
- Panchdev Singh Chauhan
Aug 2, 2024 12:05:38 AM Edited Aug 2, 2024 12:06:32 AM by Ashraf K
The tax withholding is TDS, so whatever is deducted from your payment will be deposited by Upwork with tax authorities. You will be able to claim an adjustment toward tax payable or get a refund is they have deducted more than your tax liability! You can check Form 26 to verify all deductions.
Upwork should deduct tax witholding @ 1% of your earnings, but if your PAN and Aadhar card is nor linked they will deducated at 5%. If your Pan and Aadhar is linked write to support and inform them, if not you have to link Pan and Aadhar. Then Upwork will deduct @ 1% rate
Aug 2, 2024 01:00:03 AM by Ronna P
Hi Panchadev,
Thank you for sharing your concern about the withholding tax on your account. I have escalated this to a support ticket so they can look into it for you. One of our agents will reach out to you shortly.
Aug 10, 2024 03:20:48 AM by Monis A
I am an Indian - my PAN details are added in Upwork but even then i am seeing a 5% WHT charge held by upwork.
Is there a reason for this?
Aug 10, 2024 07:04:30 AM by Ramesh Kumar K
A moderator will assist you to create a support ticket and this will get resolved.
Aug 10, 2024 07:07:33 AM by Pradeep H
H Monis,
I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
- Pradeep
Aug 15, 2024 02:04:50 AM by Aniket S
Hi ,
I have been trying to speak with someone regarding tax information. I have input all information and it is marked as compelte. However, I still get the message that I need to complete my tax info.
I had raised a concern , probably over chat , Mridula Sharma from the tax team replied to me . I wanted to ask a few more questions but i just dont find any way to connect with the support team. The chatbot doesn't help in my matter.
I was asked to upload my PAN card , but there is no instruction as to where i need to do that .
Would it be possible to kindly route my request to the tax department which can provide me with precise isntructions.
Sorry , i understand this might be the wrong forum to ask about tax queries , but as of now this is the only way i find to send my query accross.
Thanks,
Aniket Shende
Aug 24, 2024 02:46:07 AM by Sanjay L
Hi,
Can anyone explain me that why total of three deduction are done on my payment where my pan card is available and also approved.
1. GST => GST (IN) - Service Fee - which is 18% of my Service Fee
2. Service Fee => 10% of my total pay upwork
3. WHT => Withholding Tax 5% percent of total
My concern is the third one.
Kindly help
Aug 24, 2024 03:18:28 AM by Ronna P
Hi Sanjay,
Thank you for sharing your concern about your Withholding Tax. I have converted your post to a support ticket to look into this for you. One of our agents will reach out to you to assist accordingly.
Aug 26, 2024 10:52:30 AM by Sanjay L
Is there any update on this as my hard earned money is getting deducted for no reason.
Aug 26, 2024 03:02:06 PM by Ivygail J
Thank you for following up, Sanjay.
I am stepping in for Ronna. I checked, and it looks like the agent handling your case has updated your support ticket, provided further information and instructions, and is waiting for your response. You can access your support ticket here.
Aug 26, 2024 10:55:07 AM by Sanjay L
WHT => Withholding Tax 5% percent of total
This is getting deducted in every pay which should be only 1 percent but in my case it is 5%.
And i'm indian and i've uploaded my pan card. Please help me
Sep 24, 2024 07:46:37 AM by Paromita S
Hi
Recently I got charged with Indian Tax WIthholding 5% where my PAN is updated and linked with Aadhar. All my TAX information showing as Completed. How to connect support to rectify this issue ??
Sep 24, 2024 08:03:27 AM by Ali K
If you're facing issues with Indian tax withholding on your Upwork account and need support to rectify it, here’s a step-by-step approach:
Check Your Tax Information:
Gather Documentation:
Contact Upwork Support:
Use Social Media:
Follow Up:
Consider Professional Advice:
Sep 28, 2024 03:23:16 AM by Abdullah H
My home page has a persistent notification to update my PAN details. I've updated my PAN 4 times in the last 3 months (attached below). But the notification is not going away.
Can you guys please help me with this. Thanks.
Sep 28, 2024 04:46:35 AM by Ronna P
Hi Abdullah,
Thank you for sharing your concern. I have converted your post to a support ticket to check this further. One of our agents will reach out to you to assist accordingly.
Sep 30, 2024 07:03:56 PM by Varshi J
Hi All, please advice if I need to update my PAN card details once again as I see an alert that there is change in compliance. I just tried to verify in my profile, but it it showing an alert.
Oct 1, 2024 03:30:24 AM by Joanne P
Hi Varshi,
I checked and saw that your PAN is rejected. The legal taxpayer's name must match the PAN ID. Indian tax law requires everyone who had a PAN as of July 2017 to link it to their Aadhaar number on Upwork. If you do not link your PAN and Aadhaar number, your PAN will become invalid and we will withhold 5% for TDS. Please follow the the instructions on the notification banner to accomplish this step. You can read more about it here.