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matt-orion
Community Member

Unable to withdraw money

I withdrew my earnings on upwork to payoneer but I've not been able to withdraw my money from the payoneer account. I want the money to be refunded to my upwork account.
3 REPLIES 3
tkgnewseed
Community Member

I don't use Payoneer but often they would hold the funds for a business day or two to make sure it clears from the sender, in which in your case, Upwork.   I transfer all my earnings to my bank account but it does take a couple of days to show up on my account.

It seems the earnings is not up to the minimum amount I can withdraw on Payoneer. There is a partnership between Upwork and Payoneer so I think Upwork should be able to refund my money back to my Upwork account.
BojanS
Community Manager
Community Manager

Hi Olatunde,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 

~ Bojan
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