Please type the name of the person you were communicating with in the search box> select their contact/room from the drop-down menu > click the three dots icon on the right side and select the option to unblock them.
I am having the same problem.
How do i unblock someone?
I was being harrassed by a disgruntled freelancer so i had to block them. Now i need to retrieve a NDA they signed. Is there a way of viewing that NDA or do i need to infact unblock them?
I cannot find the three dots you were referring to.
And i am not able to PM as i "dont have rights"
You don't need to unblock a freelancer in order to access messages you exchanged with them. Simply go to Messages and search using the freelancer's name or keywords that were used in communication with them. You'll see message rooms you had with them and will be able find the files you shared. If you decide to unblock them, you can click on their name next to their message and you'll see a drop down menu with an option to unblock.
I hope it helps.
You can search your client's name in the search field in your messages. Simply click his/her name in your conversation and then click the Unblock button. Please see screenshot attached for more information. Thank you!
I accidentally click the smiley icon on the upper right corner under Message Tab, help me to unblocked. I enter the name in the search tab but that name does not appear in any room. Please tell me what to do