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diesappear
Community Member

Understad things

Hello I expose the case: the customer has put the quantity but has asked me for corrections, so the price increased. In "quantity" is the price of before, but in the "amount paid" is the price with the added correction.
Where do I have to send the correction? to the chat?
Thank you

9 REPLIES 9
petra_r
Community Member


Diego O wrote:


Where do I have to send the correction? to the chat?


Where-ever it suits you and the client.

Ok, thank you then i don't have to add milestone, just the amount is increased, I hand over the work and this is safe, isn't it?


Diego wrote:

Ok, thank you then i don't have to add milestone, just the amount is increased, I hand over the work and this is safe, isn't it?


You said the amount under "paid" already includes the extra work, so you have been paid for it already, right?

 


you wrote:

 but in the "amount paid" is the price with the added correction


 

Active contract I read "awaiting malestone"

 


Diego O wrote:

Active contract I read "awaiting malestone"

 


Yes, but you said the "amount paid" includes the corrections?

 

 

you wrote:

 but in the "amount paid" is the price with the added correction

In "contact history" i can see "client send bonus payment" so I'm guessing it wasn't processed as milestone


Diego O wrote:

In "contact history" i can see "client send bonus payment" so I'm guessing it wasn't processed as milestone


That's great, so you were paid and can just send the work to the client!

I think that applying 20% doesn't match the figure, even though it approximates
I haven't cashed yet is pending payment.
Thank you Petra i think It must be all right, i guess

It's a bit confusing, I have to look in different places to check the economic balaces, I just found that this inaccuracy was due to the purchase of connects.
Thanks Petra, greetings!

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