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Marlowe's avatar
Marlowe R Community Member

Union bank account withdrawal

I’m having trouble withdrawing money from Upwork. My withdrawal attempts have been rejected multiple times because the account number is marked as invalid, even though both the account number and name are correct. I’ve been using the 16-digit number on my card—should I be using the 12-digit number instead?

 

Also, after setting up the withdrawal, can I withdraw the funds immediately, or do I have to wait 3 days for the process to complete?

2 REPLIES 2
Carlo's avatar
Carlo R Community Member

Probably you typed the card number instead of the account number

Joanne's avatar
Joanne P Retired Team Member

Hi Marlowe,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork