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jfdc7teen
Community Member

UnionBank - Payment Inquiry

Hi,

 

The email I received said that I could expect the payment delivered today (7/12/19).

I'm reaching out hoping you could help me because I haven't received the payment yet.

 

Thank you for your help!

Best Regards,

Francis

5 REPLIES 5
bstojadinovic
Community Manager
Community Manager

Hi John Francis,

 

I'm sorry to hear your withdrawn earnings still haven't reflected on your account, as per our checking, on our end your withdrawal was successful. Please know that direct to local bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the direct to local bank method.

 

Thank you.

~ Bojan
Upwork

Hi,

 

Thank you for your response, Sir Bojan.

 

Also, I haven't taken the 2nd step of the Identity Badge yet — the short video chat — because I don't have a working camera for now. Do you think it is one of the factors that affected the payment? Will I still receive it?

 

Thank you!

Best Regards,

Francis

Hi John,

 

To clarify, no the ID verification badge is not related to your payments. Please refer to Bojan's post above about your withdrawal. Also our team would reach out to you via ticket/email to assist you with getting your ID badge. Let us know if there's anythinng else we can help you with. 

~ Riri
35d096ef
Community Member

Hello team,

 

I also have an issue with withdrawing funds from my upwork to unionbank. It is still not reflecting on my bank account since I requested to transfer the funds early this morning at 9:00 am.

 

Thank you.

Hi Roxanne,

 

Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran
Upwork
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