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emcmannes
Community Member

Unknown Client Left Review

I have a review from a client that I am certian I never worked with. I've perused all of my contracts and messages and cannot find this person - even trying to determine if it was under another name (which can happen). They left a 3 star review, when all of my other reviews are well above that. The review also says that I was paid $275, but even when I go to the "payments" screen, not there. I looked at my bank account where the money goes - not there. I have no record of this client at all.  I really have looked everywhere thinking...maybe I just don't remember this person? But no. No record of them at all other than the review. Any advice?

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Emily,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
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