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Unknown device notification !

jaydip_ios
Active Member
Jaydip F Member Since: Jan 4, 2019
1 of 6

Hello,

I have a few devices that I login to Upwork from. My main PC, my phone, and Macbook that I use for iOS          work. I've logged in from each of these devices several times and told the site to "remember this device" and      yet I keep getting e-mails saying that "An unknown device has been used to access your account".

 

 I just want to know above case is fine or is this cause to be suspend upwork account?

 
Thanks .
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 6

Hi Jaydip,

 

Rest assured you won't have any problems with your account. The email you`re receiving is sent for security reasons only. If you have any additional questions, let me know. Thank you.


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jaydip_ios
Active Member
Jaydip F Member Since: Jan 4, 2019
3 of 6

Hello Goran , Thank you for your response and one more request I have submitted support ticket for the same so can you tell me how to close the ticket?

 

Once again thank you !

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Jaydip,

 

Our team will close your ticket from our end, there's no need to take any additional actions. Thank you.


Untitled
jaydip_ios
Active Member
Jaydip F Member Since: Jan 4, 2019
5 of 6
Okay thank you for your support !

jaydip_ios
Active Member
Jaydip F Member Since: Jan 4, 2019
6 of 6

I just want to know is there is less chances to get hired as single person agency?

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