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sunjava11
Community Member

Unread Message Count to 36 Since Yesterday, but All Messages are Read

Hi, I am having a problem with upwork Web Based Application & Mobile application.

All my messages are read, but I am getting an unread message count of 36 since yesterday.

 

I tried to look for a section to report the bug, but I am not finding it, so posting it here.

 

Screenshot_2021-01-14 freelancer-settings-nuxt.png

4 REPLIES 4
BojanS
Community Manager
Community Manager

Hi Muhammad Arslan,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

 

~ Bojan
Upwork
sunjava11
Community Member

I tried, even I tried deleting and installing the mobile app as well. Still the same issue.

BojanS
Community Manager
Community Manager

Thank you for rfollowing up, Muhammad Arslan.

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue.

~ Bojan
Upwork
sunjava11
Community Member

Okay waiting for that, Thanks

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