Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Unresponsive client keeping contract open. How do I end it??

taramcg
Active Member
Tara L Member Since: Jun 5, 2020
1 of 5

Hi! I am a freelancer, hired by a client one month ago to provide a consultation. After trying to meet with him many times to provide the service, I still haven't heard back from him and the contract is still open (for a month now). What should I do? How can I cancel the contract since the client is unresponsive? I do not want it to affect my rating, but it's out of my control. It's like crickets. I feel like this contract will be open forever with zero activity. Help!

a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
2 of 5

Tara L wrote:

Hi! I am a freelancer, hired by a client one month ago to provide a consultation. After trying to meet with him many times to provide the service, I still haven't heard back from him and the contract is still open (for a month now). What should I do? How can I cancel the contract since the client is unresponsive? I do not want it to affect my rating, but it's out of my control. It's like crickets. I feel like this contract will be open forever with zero activity. Help!


You can close the contract yourself and if he's unresponsive so far he likely won't leave any feedback, so it should not impact your JSS at all. 

taramcg
Active Member
Tara L Member Since: Jun 5, 2020
3 of 5

Thank you! Dumb question but do I do that just by clicking "end contract"? Thanks!

a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
4 of 5

Yup!

wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
5 of 5

I suggest you write this absent client a short note saying you're closing the account only due to inactivity but you'd be happy to re-open it at his discretion at some time in the future (if that's true).

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS