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Re: Unresponsive client

Active Member
Priya J Member Since: Aug 14, 2017
1 of 3

Hello,

I'm new to upwork. My client stopped responding on the last of the completion of project. All the work is done from my end, I was just waiting for the client to review the project so I can make any changes if required. I had been trying to reach client for 4 days and haven't got any response. How do I get paid?This is a fixed price project.

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Community Guru
Michael S Member Since: Aug 29, 2017
BEST ANSWER
2 of 3

If it's a fixed price contract and you submitted the work with the "Submit Work and Request Payment" button, you don't have to do anything. The client has 14 days from that point to review and request changes. If they don't do anything, you get paid automatically once that 14 days is up.

 

That's assuming, of course, that the milestone was active and fully funded. If not, you just gave them free work.

Community Guru
Tonya P Member Since: Nov 26, 2015
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