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morrisonanele
Community Member

Unresponsive client

in a fixed contract job if a freelancer submit a work done and the client did not respond or approve payment what happened next

4 REPLIES 4
data_divas
Community Member

Is the milestone funded?  Wait 14 days and you will be paid.

Yes the milestone was funded before I resume working on the task

pradeephele
Moderator
Moderator

Hi Morrison,

 

Thank you for your message. When you submit your work on a Fixed price contract using 'Submit work for Payment' button, your client will review and either approve the milestone or ask for changes. The client has 14 days from your submission on a milestone to review and approve or request changes. If they do not respond to any milestone submission within 14 days, the deposit is automatically released to the freelancer. Check out this help page for more information.

 

Thank you.

Pradeep

Upwork
prestonhunter
Community Member

re: "in a fixed contract job if a freelancer submit a work done and the client did not respond or approve payment what happened next"

 

It doesn't matter if the client responds.

Clients are not required to respond.

 

As a freelancer, I get paid the same whether or not a client responds.

 

If a client doesn't respond, then I get paid automatically.

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