Unresponsive clients and rating

[grilady]

How does an unresponsive client affect your rating? I've had it a few times, where a client started a contract, which I accepted, and then either I was told to wait for further instructions and they never came or I did some work (of which some I was paid for and some I wasn't) and then I never heard back. I usually close contracts after weeks of waiting and trying to communicate, but am wondering how this affects my rating.

[bookkeepers10]

Hi Mary,

I have read many times that accepting contracts and closing them (without getting any feedback and earnings) would negatively impact your rate. I am a freelancer on upwork and faced this issue one time and when i went through the topics raised by others read that.

All the best 🙂

[petra_r]

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Mary S wrote:

How does an unresponsive client affect your rating? I've had it a few times, where a client started a contract, which I accepted, and then either I was told to wait for further instructions and they never came or I did some work (of which some I was paid for and some I wasn't) and then I never heard back. I usually close contracts after weeks of waiting and trying to communicate, but am wondering how this affects my rating.

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If you were paid more than $ 1.00, then such contracts do not affect your JSS.

If you were never paid anything at all, then they do.

Never accept a contract until you have what you need to get started and either log time or finish and submit the first milestone.