Oct 8, 2020 10:35:47 AM Edited Oct 8, 2020 10:36:42 AM by Kathryn B
I can't seem to unsave jobs in my saved jobs list. When i unclick the heart it does disappear, but as soon as I visit another page or refresh the current page, it comes right back! How do I properly remove jobs from my saved list so they actually get removed (not just at that instant)?
I am on Chrome browser/windows, in case that matters.
Oct 8, 2020 05:44:30 AM Edited Oct 8, 2020 05:45:43 AM by Aleksandar D
Hi Nidhan,
I checked but couldn't replicate the issue you are reporting. Could you please try clearing your cache and cookies or using a different browser? If the problem persists, please send us your OS and browser version along with the job posts that you are trying to remove from Saved Jobs so that we can take a look.
Thank you.
Oct 8, 2020 06:00:01 AM by Jamie F
It's not just me, then!
When I click on the 'save' button to 'unsave' it, a job disappears from the list. When the page is reloaded, the job is back again. It was fine up until today.
Oct 8, 2020 10:27:51 AM by Bojan S
Hi Nidhan,
Thank you for following up with additional information. We'll have one of our agents reach out to you via a support ticket to assist you with removing your saved jobs.
Thank you for your patience.
Oct 12, 2020 01:16:58 PM by Ahmer H
hi jason
again to update you, my similar problem still is not resolved
I am atill unable to delete the saved jobs and making difficult for me easily work on upwork
please provide your support to solve my this problem at earliest.
thanks
Oct 10, 2020 04:24:48 PM by Luiggi R
Hi Jason and Barbara,
I'd like to let you know as Nikola mentioned on a post earlier, that our engineering team is aware of this issue and is working to fix it as soon as possible. We'll have this thread updated once the issue has been fixed.
Thank you for your patience.
Oct 8, 2020 09:14:07 AM by Concetta C
Hi! I keep trying to delete the saved jobs that I have applied for or are no longer interested in. I must have tried to do this about 10 times now, but every time I finish deleting them they all come back. Is there an issue with the site? I have tried doing it through the app on my phone, and on my laptop through both Safari and Google Chrome so I don't believe it's an issue on my end. Thanks!
Oct 8, 2020 09:57:10 AM by Bojan S
Hi Concetta,
You should be able to remove the job posts from your 'Saved jobs'' list by clicking on the heart on the right side of the job post. Could you please confirm if this is not working for you?
Thank you!
Oct 8, 2020 10:58:31 AM by Concetta C
Oct 8, 2020 11:00:52 AM by Bojan S
Hi All,
We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it, we'll post an update as soon as it's fixed.
We appreciate your patience while our team is working on fixing this issue.
Oct 10, 2020 01:35:11 AM by Chuck S
I'm having the same issue. I'm using Windows 10 and the latest version of Chrome: Version 86.0.4240.75 (Official Build) (64-bit).
Oct 8, 2020 04:49:34 AM by Nidhan S
this option not working after refresh all saved jobs are there please let me know
Oct 8, 2020 04:55:11 AM by Goran V
Hi Nidhan,
Please try clearing your cache and cookies or login in with another browser to remove your saved jobs. If you`re still experiencing the same problem after this, let me know. Thank you.
Oct 8, 2020 10:32:03 AM by Nidhan S
I am face same problem not able to remove jobs after clear chache and cookies please let me know what to do next
Oct 8, 2020 07:45:39 AM by Bojan S
Hi Nidhan,
Clicking on the heart on the right side of the job post in your ''Saved jobs'' list will remove that job post from the list.
Thank you!
Oct 8, 2020 11:07:31 AM by Kathryn B
I know that is how it is SUPPOSED to work, clicking on the heart, but it is not working in that manner. I am pretty new to the platform, so can't say when it started, but it was having this issue at least as of yesterday. It appears to remove from list, but reappears as soon as you try to visit another page or refresh.
Oct 18, 2020 03:01:33 PM by Ami B
I'm having the same issue and I've tried all the tips such as a different browser and clearing the cache. I checked and it happens on mobile as well as desktop.
Oct 8, 2020 03:28:39 PM by David O
Hi all,
For some reason I can no longer remove saved jobs from this folder. I click the green heart on the right hand side, the job disappears but when I refresh the page it still appears in the list. Is anyone else experiencing this issue?
Thanks,
Dave
Oct 8, 2020 05:27:55 PM by Joanne P
Hi David,
Could you please try to clear your cache and cookies or use a different browser? If it still doesn't work, please let us know. Thank you.
Oct 8, 2020 05:37:15 PM by David O
Hi Joanne,
Thank you for your suggestions. I have emptied my cache, tried different browsers and different devices with no luck unfortunately. Are there any other suggestions perhaps?
Oct 8, 2020 07:23:01 PM by Joanne P
Hi David,
Thanks for updating here. I'm sorry that you are still experiencing trouble removing the jobs you previously saved. I have shared your concern with the team, and one of our agents will reach out to you via a support ticket.
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