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8e9fff01
Community Member

Unsaving Jobs

I can't seem to unsave jobs in my saved jobs list. When i unclick the heart it does disappear, but as soon as I visit another page or refresh the current page, it comes right back! How do I properly remove jobs from my saved list so they actually get removed (not just at that instant)?

 

I am on Chrome browser/windows, in case that matters.

67 REPLIES 67
nidsingh
Community Member

not working

Hi Nidhan,

 

I checked but couldn't replicate the issue you are reporting. Could you please try clearing your cache and cookies or using a different browser? If the problem persists, please send us your OS and browser version along with the job posts that you are trying to remove from Saved Jobs so that we can take a look.

 

Thank you.

~ Aleksandar
Upwork

It's not just me, then!

When I click on the 'save' button to 'unsave' it, a job disappears from the list. When the page is reloaded, the job is back again. It was fine up until today. 

OS   Windows-10

 

Browser   Google chrome

BojanS
Community Manager
Community Manager

Hi Nidhan,

 

Thank you for following up with additional information. We'll have one of our agents reach out to you via a support ticket to assist you with removing your saved jobs. 

 

Thank you for your patience.

~ Bojan
Upwork

hi jason

again to update you, my similar problem still is not resolved

I am atill unable to delete the saved jobs and making difficult for me easily work on upwork

please provide your support to solve my this problem at earliest.

 

thanks

Its not working still, the cache fix isnt working. 

Hi Jason and Barbara,

 

I'd like to let you know as Nikola mentioned on a post earlier, that our engineering team is aware of this issue and is working to fix it as soon as possible. We'll have this thread updated once the issue has been fixed.

 

Thank you for your patience.

~ Luiggi
Upwork
cassidy102
Community Member

Hi! I keep trying to delete the saved jobs that I have applied for or are no longer interested in. I must have tried to do this about 10 times now, but every time I finish deleting them they all come back. Is there an issue with the site? I have tried doing it through the app on my phone, and on my laptop through both Safari and Google Chrome so I don't believe it's an issue on my end. Thanks!

BojanS
Community Manager
Community Manager

Hi Concetta,

 

You should be able to remove the job posts from your 'Saved jobs'' list by clicking on the heart on the right side of the job post. Could you please confirm if this is not working for you? 

 

Thank you!

~ Bojan
Upwork

Hi,

I have done this many times from my phone and laptop and it is not working.

Thank you!
BojanS
Community Manager
Community Manager

Hi All,

 

We apologize for the inconvenience this caused you. This is a known issue and our engineers are looking into it, we'll post an update as soon as it's fixed.

 

We appreciate your patience while our team is working on fixing this issue.

~ Bojan
Upwork
2662427e
Community Member

I'm having the same issue. I'm using Windows 10 and the latest version of Chrome: Version 86.0.4240.75 (Official Build) (64-bit).

nidsingh
Community Member

this option not working after refresh all saved jobs are there please let me know

Hi Nidhan,

 

Please try clearing your cache and cookies or login in with another browser to remove your saved jobs. If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
Upwork

I am face same problem not able to remove jobs after clear  chache and cookies please let me know what to do next

nidsingh
Community Member

I am not able to remove jobs from my saved job list please help

BojanS
Community Manager
Community Manager

Hi Nidhan,

 

Clicking on the heart on the right side of the job post in your ''Saved jobs'' list will remove that job post from the list.

 

Thank you!

~ Bojan
Upwork
8e9fff01
Community Member

I know that is how it is SUPPOSED to work, clicking on the heart, but it is not working in that manner. I am pretty new to the platform, so can't say when it started, but it was having this issue at least as of yesterday. It appears to remove from list, but reappears as soon as you try to visit another page or refresh.

I'm having the same issue and I've tried all the tips such as a different browser and clearing the cache. I checked and it happens on mobile as well as desktop.

oconnell_david
Community Member

Hi all,

For some reason I can no longer remove saved jobs from this folder. I click the green heart on the right hand side, the job disappears but when I refresh the page it still appears in the list. Is anyone else experiencing this issue? 

Thanks,

Dave

Hi David,

 

Could you please try to clear your cache and cookies or use a different browser? If it still doesn't work, please let us know. Thank you. 

~ Joanne
Upwork

Hi Joanne, 

Thank you for your suggestions. I have emptied my cache, tried different browsers and different devices with no luck unfortunately. Are there any other suggestions perhaps?

Hi David, 

 

Thanks for updating here. I'm sorry that you are still experiencing trouble removing the jobs you previously saved. I have shared your concern with the team, and one of our agents will reach out to you via a support ticket. 

~ Joanne
Upwork
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