Unused Connects Expired

[alisameer47]

Hello there,

So a really weird thing happened, I had connects from a long time ago and I purchased some connects few weeks ago and started applying for jobs. I was aware that some connects were expiring (as it showed in my notifications) but I was constantly applying for jobs so I assumed they must've been used. I checked my connect history today and 4 connects were deducted for my account yesterday with the message of "Unused Connects". 
My question here is, why did this happen? Why were these connects not used when I was applying for jobs? And can I get these connects back? I'm aware it's a quite insignificant number but seems like they're wasted for no reason even thought I was applying for jobs constantly.

Thanks in advance!

PS: I tried to contact Upwork Support but the button wasn't working to contact them hence I'm posting this here. I'd appreciate if someone can help me out

[AleksandarD]

Hi Sameer,

Paid Connects are always being used before free Connects for any proposal. You can check out this help article for more information on Connects.

Thank you.