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Unverified Billing Method.

yamkees
Active Member
Fredrick W Member Since: Jul 13, 2020
1 of 2

Hello,

I added some billing method, M-pesa and direct to local bank to my account. One week has lapsed without my details being verified and yet it does takes 3 working days for the process to be verifed.

What might be the problem for such a delay in my verification process?

I would be glad for any follow up process given to assist in my billing methods verification.

Many thanks.

Fredrick Were

Freelancer

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 2

Fredrick W wrote:

Hello,

I added some billing method, M-pesa and direct to local bank to my account. One week has lapsed without my details being verified and yet it does takes 3 working days for the process to be verifed.

What might be the problem for such a delay in my verification process?

I would be glad for any follow up process given to assist in my billing methods verification.

You seem to be confused between withdrawal methods (Upwork pays you) and billing methods (You pay Upwork.) Are you talkin about withdrawal methods? They are not "verified" as such, they become active after 3 days, provided you have completed your tax information.

 

Have you completed your tax information?

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